The right to privacy and, specifically, the right to personal data protection is one of the values of FLUIDRA ENGINEERING SERVICES S.L.U. (hereinafter, FES), a company that belongs to the Fluidra Group, which is set out in our Code of Ethics.
FES is fully committed to compliance with the EU’s General Data Protection Regulation and the laws on personal data protection that may be in force at any given time, as this is a top priority for FES.
Therefore, FES has taken the decision to implement the following principles, whereby privacy forms the basis of all data processing.
Purposes of data processing
FES collects your personal data for handling your requests and providing you with the products and services that you may find useful. Specifically, we process your personal data for the following purposes:
On some occasions, it may be necessary to process your personal data to comply with legal obligations, or in relation to a contractual relationship we may have with you.
In all other cases, whenever required, we shall ask you for your consent for processing your personal data.
Within the framework of its marketing activities, FES may provide you with the means for registering or signing up for the company’s newsletters and general or commercial information about it. The sending of such messages shall be subject to you having given your consent to do so at all times.
In the event that you have given your consent, FES shall send you customized information about its products, business and services in accordance with your tastes and preferences.
You may withdraw your consent at any time whenever you receive marketing messages through the link or button enabled for this purpose in all messages, or by expressing your desire to withdraw your consent through the following channels:
(i). An email to firstname.lastname@example.org.
(ii). A letter addressed to Avda. Francesc Macià, 60, planta 20, 08208, Sabadell (Barcelona).
(iii). The online form at www.fluidra-engineering.com.
For some services, we may process your personal data using automated means. This means that certain decisions are automatically taken without human intervention. For example, in the event that you have selected products, messages to inform you that the product is still available.
Your data may likewise be processed to create a profile for the purpose of predicting your behavior on the Website by displaying the main page of products that may be of interest to you, based on the preferences you have shown from your browsing habits or on information obtained from cookies. You may contact us by email at email@example.com
At FES we are bound by the undertaking to only process your personal data while they are actually useful to us and we are able to provide you with a quality Service by using them. Therefore, we make every reasonable endeavor to keep the term of processing and storage of personal data as short as possible.
To this regard, we shall inform you of the term of processing and/or storage of personal data on each form from which data are collected.
In any event, even if you request that we delete your data, we may store and keep them, subject to their being blocked as required by law, for the term required for us to fulfill our legal obligations and for their disclosure to the Authorities competent on the various matters to which they are subject.
As a result of FES processing your personal data, current laws grant you a number of rights. Below is a brief explanation of each right to assist you should you wish to exercise them:
Whenever we process your data based on your consent, you may withdraw it at any time, whereby the only consequences for you, depending on the right exercised, shall be not to be able to render certain services to you.
You may exercise your rights by addressing FES through either of the following means, accompanied by a copy of a valid ID document:
(i). An email to firstname.lastname@example.org
(ii). A letter to Avda. Francesc Macià, 60, planta 20, 08208, Sabadell (Barcelona).
In addition, should you wish to do so you may contact our Data Protection Officer at email@example.com.
In the event that you did not wish to exercise a specific right but needed to make an inquiry or suggestion related the processing of your personal data, you may also write to the addresses provided for exercising your rights.
In any event, you are reminded that you may file a claim with the Competent Authority on personal data protection should you consider that we have not processed your data lawfully or that we have ignored your requests or rights. In Spain, the Competent Authority is the Spanish Data Protection Agency.
Your personal data are very important to us and we undertake to process them in the strictest confidence and discretion, as well as to implement all security measures that we consider are required and reasonable.
To this regard, FES hereby states and warrants that it has put all the technical means available to it to avoid the loss, misuse, alteration, unauthorized access and theft of the data provided by the users.
Social media form part of the everyday lives of many Internet users, so we have created a number of FES profiles on them.
All users may join the pages or groups that FES has on various social media.
However, you are reminded that, unless we directly ask you for your data (for example, through marketing campaigns, competitions, promotions or in any other valid way), your personal data shall belong to the corresponding social medium, as a result of which we recommend that you read its terms and conditions of use and privacy policies carefully, as well as ensuring that you set your preferences insofar as the processing of your data is concerned.