The right to privacy and, specifically, the right to personal data protection is one of the values of FLUIDRA ENGINEERING SERVICES S.L.U. (hereinafter, FES), a company that belongs to the Fluidra Group, which is set out in our Code of Ethics.
FES is fully committed to compliance with the EU’s General Data Protection Regulation and the laws on personal data protection that may be in force at any given time, as this is a top priority for FES.
Therefore, FES has taken the decision to implement the following principles, whereby privacy forms the basis of all data processing.
Purposes of data processing
FES collects your personal data for handling your requests and providing you with the products and services that you may find useful. Specifically, we process your personal data for the following purposes:
On some occasions, it may be necessary to process your personal data to comply with legal obligations, or in relation to a contractual relationship we may have with you.
In all other cases, whenever required, we shall ask you for your consent for processing your personal data.
Within the framework of its promotional activities, FES may provide you with the means for registering or signing up for the company’s newsletters and general or commercial information about it. The sending of such messages shall be subject to you having given your consent to do so at all times.
In the event that you have given your consent, FES shall send you customized information about its products, business and services in accordance with your tastes and preferences.
You may withdraw your consent at any time whenever you receive marketing messages through the link or button enabled for this purpose in all messages, or by expressing your desire to withdraw your consent through the following channels:
FES can create a profile through the analysis of your web behavior, showing you products that may be of your interest on the basis of the preferences you have shown through your browsing, or information obtained by means of cookies.
Such personalization will be made in a partially automatized means, in the sense that FES shall determine the personalization parameters although it is the technological platform which generates the user profile.
FES, as an international company, has international service providers that may render their services from outside the EU. As a result, it is possible that your data may be transferred outside of the European Union or the European Economic Area.
In any event, FES shall ensure that such data processing is protected by the appropriate safeguards, which may include Standard Clauses approved by the EU that are taken from agreements approved by the EU regulator and that provide sufficient safeguards to ensure that data processing complies with the requirements of the EU’s General Data Protection Regulation, as well as third-party certifications, amongst others.
FES is committed to only processing your personal data when we actually need to do so in order to provide you with quality service. Therefore, we make every reasonable endeavor to keep the term of processing and storage of personal data as short as possible.
To this regard, we shall inform you of the term of processing and/or storage of personal data on each form from which data are collected.
In any event, even if you request that we delete your data, we may store and keep them, subject to their being blocked as required by law, for the term required for us to fulfill our legal obligations and for their disclosure to the competent Authorities on the various matters to which they are subject.
As a result of FES processing your personal data, current laws grant you a number of rights. Below is a brief explanation of each right to assist you should you wish to exercise them:
Whenever we process your data based on your consent, you may withdraw it at any time, whereby the only consequences for you, depending on the right exercised, shall be not to be able to render certain services to you.
You may exercise your rights by addressing FES through either of the following means, accompanied by a copy of a valid ID document:
(i). An email to firstname.lastname@example.org.
(ii). A letter to Avda. Francesc Macià, 60, planta 20, 08208, Sabadell (Barcelona).
In addition, should you wish to do so you may contact our Data Protection Officer at email@example.com.
In the event that you did not wish to exercise a specific right but needed to make an inquiry or suggestion related the processing of your personal data, you may also write to the addresses provided for exercising your rights.
In any event, you are reminded that you may file a claim with the Competent Authority on personal data protection should you consider that we have not processed your data lawfully or that we have ignored your requests or rights. In Spain, the Competent Authority is the Spanish Data Protection Agency.
Your personal data are very important to us and we undertake to process them in the strictest confidence and with utmost discretion, as well as to implement all security measures that we consider are required and reasonable.
To this regard, FES hereby states and warrants that it has put all the technical means available to it to avoid the loss, misuse, alteration, unauthorized access and theft of the data provided by the users.
Social media are part of the everyday lives of many Internet users, so FES has created a number of profiles on social media platforms.
All users may join the pages or groups set up by FES on the various social media platforms.
However, you are reminded that, unless we directly ask you for your data (for example, through marketing campaigns, competitions, promotions or in any other valid way), your personal data belong to the corresponding social media platform. Therefore, we recommend that you read the terms and conditions of use and privacy policies carefully and be sure to set your preferences insofar as the processing of your data is concerned.